To minimise duplicates in your Xero Contacts have a clearly defined process when reconciling – especially where it is not a ‘find and match’.
Leaine’s Tips:
- When reconciling an overpayment – totally remove the contact name and then type in (to then select from an existing contact)
- If not an existing contact remove the pre-populated name – then type in exactly how you want the Contact named in your Xero
- Rename the contact as necessary AND merge in Contacts list to avoid future occurrences
- Use your Invoice Detail reports to identify possible tidies needed in Awaiting Payment filter on amount to see all credits displayed at the top
- Take the same approach with adding Prepayments.
Learn more on Xero Central
