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DTSTART;TZID=Pacific/Auckland:20260609T093000
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SUMMARY:Price increases - with integrity
DESCRIPTION:Raising fees can feel daunting – but it’s essential for sustainability. \nWanting (or needing) to increase prices and feeling hesitant? Join us for our tutorial to learn how to increase prices while confidently staying compliant with NZ law and maintaining client trust. \nPresented by Master Bookkeeper Leaine Jones\, founder of Jones Business Solutions and Smart Books\, this tutorial explores the key actions to take when reviewing business pricing and implementing and communicating price increases. \n\nLeaine will guide you through: \n\nFair Trading Act essentials for transparent pricing\nHow to time and price your price reviews\nCommunication processes so that fee change notices feel professional and fair.\n\nWhether you’re reviewing your own fees or advising clients on pricing strategies\, this tutorial will help you structure your approach and strengthen your confidence.\nReserve your spot and take the first step towards sustainable and compliant pricing.
URL:https://smartbookscourses.com/event/price-increases-with-integrity/
LOCATION:Online\, Online\, New Zealand
CATEGORIES:Tuesday Tutorial,Webinar
ATTACH;FMTTYPE=image/webp:https://smartbookscourses.com/wp-content/uploads/2026/01/Ticket-image-1.webp
ORGANIZER;CN="Leaine Jones":MAILTO:hello@smartbookscourses.com
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DTSTART;TZID=Pacific/Auckland:20260723T130000
DTEND;TZID=Pacific/Auckland:20260723T163000
DTSTAMP:20260610T221926
CREATED:20260412T231254Z
LAST-MODIFIED:20260530T223903Z
UID:10000029-1784811600-1784824200@smartbookscourses.com
SUMMARY:Mastering difficult business conversations
DESCRIPTION:If you’ve ever avoided a conversation\, replayed one in your head\, or want to feel more confident the next time it really matters – this workshop is for you. \nDifficult conversations are part of business – with clients\, colleagues\, and teams. This in‑person workshop will help you approach those conversations with confidence\, calm\, and clarity\, rather than avoidance or reaction. \nFacilitated by Leaine Jones (Smart Books | Jones Business Solutions)\, this workshop is practical and interactive\, using a guided workbook to explore communication styles\, personal triggers\, listening skills\, and staying calm under pressure. \nThe afternoon concludes with a lively panel discussion\, featuring Mel Morris (bookkeeping industry leader) and Frances Manwaring (communications expert)\, unpacking real‑world ‘difficult conversation’ scenarios from different perspectives. \nIncludes lunch from 1.00–1.30 pm \n📍 Thursday 23 July | 1.00–4.30 pm\n📍 Oldershaw & Co\, Ahuriri\, Napier\n🎟 Limited spaces available \n\nWho This Workshop Is For \n\nBookkeepers and practice owners\nBusiness owners and managers\nAnyone who regularly navigates client\, team\, or professional conversations\n\nNo prior training required — just a willingness to reflect and participate.
URL:https://smartbookscourses.com/event/mastering-difficult-business-conversations/
LOCATION:Oldershaw & Co\, 36 Bridge Street\, Ahuriri\, Napier\, Hawke's Bay\, New Zealand
CATEGORIES:Workshop
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ORGANIZER;CN="Leaine Jones":MAILTO:hello@smartbookscourses.com
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DTSTART;TZID=Pacific/Auckland:20260915T093000
DTEND;TZID=Pacific/Auckland:20260915T101500
DTSTAMP:20260610T221926
CREATED:20260601T014312Z
LAST-MODIFIED:20260610T005145Z
UID:10000031-1789464600-1789467300@smartbookscourses.com
SUMMARY:Scope creep - How to spot it early and stay in control
DESCRIPTION:Scope creep is one of the most common challenges in professional services – where small jobs quietly grow into something much bigger than expected. \nIf you work with clients or manage project-based work\, you may have experienced tasks expanding beyond what was originally agreed\, impacting timelines\, workload\, and your ability to deliver across all work. Join us for our tutorial to explore what scope creep really means\, why it happens\, and how to manage it confidently while maintaining clear boundaries and strong client relationships.. \nPresented by Master Bookkeeper Leaine Jones\, founder of Jones Business Solutions and Smart Books\, this tutorial explores the essential steps for managing projects effectively – and communicating promptly when things change. \n\nLeaine will guide you through: \n\nhow to identify when additional work needs to be addressed or reset\nhaving simple\, practical techniques to manage scope and expectations\nfeeling more confident communicating changes with clients.\n\nWhether you’re working directly with clients or supporting project delivery\, this session will help you manage evolving work expectations and communicate changes with clarity and confidence.\nReserve your spot and take the stress out of project management.
URL:https://smartbookscourses.com/event/scope-creep-how-to-spot-it-early-and-stay-in-control/
LOCATION:Online\, Online\, New Zealand
CATEGORIES:Tuesday Tutorial,Webinar
ATTACH;FMTTYPE=image/jpeg:https://smartbookscourses.com/wp-content/uploads/2026/01/rsz_alvaro-reyes-qwwphwip31m-unsplash.jpg
ORGANIZER;CN="Leaine Jones":MAILTO:hello@smartbookscourses.com
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DTSTART;TZID=Pacific/Auckland:20261103T093000
DTEND;TZID=Pacific/Auckland:20261103T101500
DTSTAMP:20260610T221926
CREATED:20260601T013759Z
LAST-MODIFIED:20260610T004147Z
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SUMMARY:Managing Team Performance - for Bookkeepers!
DESCRIPTION:Running a bookkeeping practice means more than just getting the work done – it’s about understanding how your team contributes to the overall performance and profitability of your business. \nIf you’re managing team members (or thinking about it)\, you may be asking:\nAre we being productive?\nAre our jobs actually making money?\nAm I supporting my team in the right way – especially when working remotely? \nJoin this practical webinar designed specifically for bookkeepers to explore how to manage team performance with clarity and confidence. \nPresented by Master Bookkeeper Leaine Jones\, (Smart Books | Jones Business Solutions)\, this session will guide you through: \n\nPractical ways to measure productivity across bookkeeping roles and workflows\nUnderstanding job profitability and identifying where margins are being lost\nReview processes that maintain quality without slowing the work down\nCoaching and supporting virtual team members in a way that builds capability and trust.\n\nWhether you have a small team\, are working with contractors\, or are planning your first hire\, this webinar will help you take a more structured and practical approach to managing performance in a bookkeeping environment. \nReserve your spot and take the next step towards a more productive\, profitable\, and well‑supported practice.
URL:https://smartbookscourses.com/event/managing-team-performance-for-bookkeepers/
LOCATION:Online\, Online\, New Zealand
CATEGORIES:Tuesday Tutorial,Webinar
ATTACH;FMTTYPE=image/jpeg:https://smartbookscourses.com/wp-content/uploads/2026/01/rsz_1andreas-klassen-gzb-i-da6ns-unsplash.jpg
ORGANIZER;CN="Leaine Jones":MAILTO:hello@smartbookscourses.com
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